At ChromoCare, we are committed to protecting your privacy. We recognize that when you choose to provide us with personal information, you trust us to act in a responsible manner. To that end, we have put a policy in place to protect any and all information you provide us with.
This policy is a pledge to not sell or share your personally identifiable information, including your name, email address, phone number, or address without your permission or as required by law.
The Information We Collect, How We Collect It, and How It Is Used
ChromoCare may collect different types of information from you based on the services you used. For example:
- Contact Information: including your name, address, telephone number, and e-mail address
We may use the information we collect in a variety of ways, including to:
- Provide you with the best customer experience possible;
- Provide the services you purchase, and to respond to your questions; and
- Investigate, prevent or take action regarding illegal activities, violations of our Terms of Service or Acceptable Use Policies.
The information we collect and store automatically will not be shared with anyone beyond the web site support staff, except when required by law enforcement investigation, and will be used only as a source of anonymous statistical information. This information may include:
- Internet Protocol (IP) address of the domain from which you access the Internet, either your individual address or the proxy provided by your Internet Service Provider (ISP);
- Date and time you access our site;
- Pages you view;
- Web address of the site from which you linked directly to our site; and
- Browser version and operating system of the computer you are using.
We may use the summary statistics to help us make our site more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the site’s technical design specifications and identifying system performance or problem areas. ChromoCare is the sole owner of the information collected on the ChromoCare web site.
ChromoCare collects personally identifiable information from our users at several different points on our website. ChromoCare may provide aggregate or non-personally identifiable statistics about our customers, sales, product usage, or traffic patterns, and related website information, but these statistics will not include any personally identifying information.
Please be assured that ChromoCare:
- Does not share or sell names, email addresses or contact information;
- Does not disclose the identity of people that contact us; and
- Does not disclose information on how contacts are using ChromoCare products except in aggregate or non-personally identifiable form.
Cookies and Log Files
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We use both session cookies and persistent cookies on our website to help us provide you with a more personalized experience. Most web browsers automatically accept cookies. If you wish to disable automatic handling of cookies, refer to the manufacturer for instructions. Disabling cookies in your browser, however, may prevent access to some parts of our website.
As is true of most websites, we gather and use certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp. We use this information to analyze trends, to administer the website, to track users’ movements around the website and to gather demographic information about our user base as a whole. We do not link the information we store in cookies to any personally identifiable information you submit while on our website.
Links and Other Interactive Content
The ChromoCare website contains links to and from other websites. ChromoCare does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Safeguarding Your Information
These procedures include limiting access to the information in various ways depending on the nature of the information as well as training our employees on the proper handling of personally identifiable information. While we believe we have taken appropriate measures to protect the information that we have received, we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, we take extra steps to protect this data from unauthorized access, disclosure, alteration, or destruction.
Privacy Controls and Options
You have the right to correct, update and/or change contact and demographic information and other information previously provided and stored in our database at any time. If you wish to correct, update, or change your information, simply email info@ChromoCare.com with your request.
By using our website, you consent to the collection and use of this information by ChromoCare as disclosed in this statement. If we decide to materially change our privacy practices, we will post a prominent notice of those changes on the homepage and/or send an email so that you are always kept informed of what data we collect, how we use it, and under what circumstances we disclose it.
Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.
Transfer of Business
As we continue to develop our business, we may acquire or divest businesses and/or assets, or be acquired ourselves. In the event that ChromoCare is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any Information owned or under the control of ChromoCare may be one of the transferred assets.
Personally Identifiable Information
ChromoCare gives you the opportunity to opt-out of receiving marketing communications from us. If you no longer wish to receive communications from us you may opt-out by emailing optout@ChromoCare.com from the email address that you no longer want to receive these communications at, or by writing to: ChromoCare, Customer Services Manager, [address], indicate which types of communications you no longer wish to receive (email, phone, etc.)
How To Send Us Feedback
Our goal is to respect your privacy and we encourage user feedback to help us improve our privacy policies. If you have any questions or suggestions about this privacy statement, please contact us at: info@ChromoCare.com